STORE POLICY

ETERNAL ABSTRACT ART prides itself on providing complete customer satisfaction. However, since each painting is individually done as a custom order, exact color, design

and dimensions vary and cannot be guaranteed.

Absolutely no refunds can be given for Cremation Art.

Once an order has been placed and the artist has begun her work, no cancellations, changes or refunds will be honored. If the artist has not yet begun her work, ETERNAL ABSTRACT ART will be happy to amend your order or give merchandise credit for a future order. Sorry, no cash refunds!

 

Eternal Abstract Art will work with you to finalize a design and price for a commissioned piece. Once we have received your order with the payment, we will mail the Remembrance Kit. 

 

Eternal Abstract Art accepts MasterCard, Visa, Amex, Discover, PayPal, money orders and checks. If you choose to pay by personal check ETERNAL ABSTRACT ART will wait to mail your Remembrance Kit until your check has cleared. 

PRIVACY & SAFETY

ETERNAL ABSTRACT ART values your privacy, and does not share any personal information or email addresses.

SHIPPING

Please allow 2-4 weeks for delivery of your order once ETERNAL ABSTRACT ART receives the cremains. ETERNAL ABSTRACT ART will inform you of any unanticipated delays when you place your order.

 

ETERNAL ABSTRACT ART will send a postage paid mailer to facilitate sending the cremains to us. The ETERNAL ABSTRACT ART Kit includes shipping materials that comply with USPS regulations (Publication 139 – updated October 2014) relating to the transportation of cremated remains, powders and other dry materials.  If you request that any remaining cremains are returned to you, they will be shipped with your finished Memorial Art Work, please carefully check your package when it arrives.

 

It is exceedingly rare for Art Work to get damaged in transit. In the very unlikely event this occurs, you must contact both the shipping company and ETERNAL ABSTRACT ART within seven days upon receipt of your Art Work.

International shipping prices vary by destination. When ready to place an international order, please contact ETERNAL ABSTRACT ART to coordinate the process, and a shipping estimate will be calculated prior to placing the order.

 

Please note that there are often additional fees which will be incurred by the recipient of an international order, such as customs fees, import tax, etc. These vary from country to country. ETERNAL ABSTRACT ART can not include these fees in its shipping/handling costs.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments